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www.mydesi-shop.com has a flexible return and exchange policy. The return and exchange policy is designed in a way so that our Customers get maximum benefit and satisfaction; which is our ultimate goal. As the products are delivered through shipping; there is a chance that the items may get damaged during transit; mainly incase of beverage bottles, pickle and chutney jars etc, in case this is part of ordered items. Customers can claim their money or else exchange their damaged item with a new one, which will be delivered. Incase of non-perishable items, you have two options of getting either cash or the perishable item.
Since all the products are delivered directly by the registered Vendors/Shopkeepers, for any kind of return and exchange you need to contact first directly with Shopkeepers for resolution of your exchnage and return issue, in case there is any dispute with shopkeeper then call www.myDesi-Shop.com team or mail us at contact@mydesi-shop.com.